I am on the road, in Seattle. Last night, for the second time in two weeks, at two separate hotel chains in two separate cities, I have been booked into a room and given a key to a room that is already occupied. The first time I caught it when the printout that you sign had the other name. The second time (last night), I got to the room to discover someone else's suitcase open on the bed.
I really thought security had progressed to a point where such things don't happen. I stay at 3 and 4 star places. The SD hotel had recently hosted Schwarzenegger and President Bush. Both times though, I had been assigned a room at reservation and then it had been given out before arrival but the computer let them book me into it.
I now make sure to use all those extra locks. I think I always did use them but I am extra cautious now.
Posted by Justene Adamec at September 24, 2003 12:43 PM | TrackBackI've had that happen twice myself, both using semi-modern card key systems. Worse still, both times the receptionist became defensive rather than apologetic. The replies I got were "Well, I didn't do it on purpose!" and "nobody didn't tell me." Presumably, the latter was a reference to the same nobody that doesn't like Sara Lee.
Posted by: Xrlq at September 24, 2003 12:52 PM (Permalink)