June 02, 2003

Infotel Update

This was an interesting little foray. I explained the problem here. Our letter telling them to stop calling (which they are required to do after notification under the Fair Debt Collection Act) seemed to do no good. They continued to call. I got good comments and an interesting email from a Canadian reporter who has been following them.

My complaint to the Attorney General's office got me a form letter and an FCC handout on phone scams. The handout told me that, if it was a scam, I didn't have to pay but not how to stop the calls.

Finally, the NH Better Business Bureau did the trick. Someone form the company called and resolved it right away. Interestingly, they took it off because the person they had down as making the purchase was my receptionist, who does not have authority to purchase such things. No telling how far we would have gotten if they had the name of someone who did have authority.

Posted by Justene Adamec at June 2, 2003 06:22 PM
Comments

IF MOST OF THE BREAKS GO TO WEALTHY PEOPLE IT'S BECAUSE MOST OF THE PEOPLE WHO PAY TAXES ARE WEALTHY.
- George W Bush Credit Report http://credit-report.se.com

Posted by: Credit Report at November 21, 2004 08:13 AM (Permalink)

Alone, adj.:
In bad company.
-- Ambrose Bierce, The Devil's Dictionary
Cash Advance Loan http://www.cashadvance.be

Posted by: Cash Advance Loan at November 24, 2004 05:02 AM (Permalink)
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