Calblog

Infotel Update

This was an interesting little foray. I explained the problem here. Our letter telling them to stop calling (which they are required to do after notification under the Fair Debt Collection Act) seemed to do no good. They continued to call. I got good comments and an interesting email from a Canadian reporter who has been following them.

My complaint to the Attorney General's office got me a form letter and an FCC handout on phone scams. The handout told me that, if it was a scam, I didn't have to pay but not how to stop the calls.

Finally, the NH Better Business Bureau did the trick. Someone form the company called and resolved it right away. Interestingly, they took it off because the person they had down as making the purchase was my receptionist, who does not have authority to purchase such things. No telling how far we would have gotten if they had the name of someone who did have authority.